1. Data Controller

The data controller is ZOO TAA (Tairio brand), located in Luoyang, Henan, China. Contact: admin@zootaa.com.

2. Information We Collect

We collect only the information you provide to us directly: name, company name, email address, country and the content of your inquiry or order. We also collect basic technical data (IP address, browser type) through cookies for site functionality and analytics.

3. How We Use Your Information

We use your data to respond to inquiries, provide quotations, process orders and deliveries, and improve our website and services. We do not sell your personal data to any third party.

4. Legal Basis (GDPR)

We process personal data on the basis of your consent (Article 6(1)(a)) and the performance of a contract with you (Article 6(1)(b)).

5. Data Sharing

Your data is shared only with service providers strictly necessary for order fulfilment and delivery (e.g. logistics carriers, payment processors) under confidentiality obligations.

6. Data Retention

We retain personal data only as long as necessary for the purposes above or as required by applicable law, after which it is securely deleted.

7. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact admin@zootaa.com.

8. Cookies

Our site uses essential cookies for functionality and analytics cookies to understand visitor behaviour. You can disable cookies in your browser settings; the site may still work, but some features may be limited.

9. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration.

10. Children

Our services are not directed to children under 16. We do not knowingly collect data from minors.

11. International Transfers

If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page.

13. Contact

For any privacy-related question or request, email admin@zootaa.com.